Quiet: The Power of Introverts in a World That Can’t Stop Talking
This book looks at the positive role that introverted people can have in the workplace. Find out more about it here.
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This book looks at the positive role that introverted people can have in the workplace. Find out more about it here.
In this book, the authors describe how to make your idea or message utterly memorable with their 'six principles of sticky ideas'. While their approach draws on insights from the world of advertising, it will work for anyone who needs to communicate powerfully.
Self-directed learners take the initiative. They know what they need to learn, create a plan of action, and judge how well it went. Watch this video to discover how you can take control of your own learning and become a self-directed learner.
This book looks at what corporate strategy is, why organizations use it, and how it's changed the world in the past 50 years. Find out more about it here.
In this podcast, we review "Presence: Bringing Your Boldest Self to Your Biggest Challenges," by Amy Cuddy. Be yourself and harness the power of presence.
In this Book Insight, find out how to become indispensable to your organization.
What information does your new team member need? What can you do to support them? Find out how to carry out a successful handover with this video.
Learn how to use email effectively and get the response you want.
If you want to keep your customers, you'll need to provide them with excellent service. Follow the eight tips in this infographic so that you can give great online customer service!
Explore the values and characteristics of Millennials, and learn how to get the best from the largest group in the workforce.
Learn how to use guided imagery, a stress management technique to reduce stress and to cope better with difficult situations.
Performance reviews are essential to help develop people's skills and careers. In this video, discover seven tips for getting performance reviews right.