Garvin’s 8 Dimensions of Quality
Look at eight aspects of your product or service from your customers’ point of view, and work out how to gain market share.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
Go/No-Go Decisions
With many decisions, you're choosing whether to do something - or leave things as they are, and do nothing. Learn how to make good decisions in these situations.
Weisbord’s Six-Box Model
Weisbord's Six-Box Model gives you a good starting point for evaluating your organization's performance, by looking at six areas that are fundamental for success.
Is Work Killing You? A Doctor’s Prescription for Treating Workplace Stress
In this book, Dr David Posen sets out simple but effective ways to reduce stress. Find out more about it here.
SuperFreakonomics: Global Cooling, Patriotic Prostitutes and Why Suicide Bombers Should Buy Life Insurance
Find out more about this sequel to the bestseller Freakonomics, which takes a fascinatingly fresh look at everyday situations by applying economic theory to them.
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Yes, And: How Improvisation Reverses ‘No, But’ Thinking and Improves Creativity and Collaboration
Learn how you can use the principles of improvisational theater to improve your collaboration and creativity, and transform your working life.
O’Connor’s Seven Essential Innovation Questions (SEIQ) Framework
Unleash your creativity and brainstorm solutions with O'Connor's Seven Essential Innovation Questions, to help you to see processes and products differently.
How to Spot Fake News
Fake news can damage trust and cause conflict. Watch this video to discover five strategies you can use to protect yourself and your organization.
Information Gathering
Quality information enables you to make informed decisions and generate visionary ideas. Learn what data to research, and where to find it.
Generate Ideas With SCAMPER
Watch this video and learn how you can use creativity tool SCAMPER to update and develop your existing products.