Managing a Person With a Victim Mentality
People with a victim mentality blame others for their misfortune. Look for positive solutions to their problems, but don't let them excuse poor performance.
Content Hub
The Content Hub is your go-to platform for on-demand learning, giving you access to tools that deliver real results at work.
The Burke-Litwin Change Model
The Burke-Litwin Change Model can help you analyze, diagnose and even predict the effects of changing organizational variables such as structure or systems.
10 Ways to Make a Bad Day Better
Learn 10 simple strategies that you can use to brighten up a bad day.
The Learning Zone Model
The Learning Zone model shows how, in order to successfully learn, we must step outside of our comfort zone, without entering the panic zone.
Dealing With Poor Performance
Most managers have to deal with poor performance. Learn how to diagnose poor performance, enhance an employee's ability, and improve their motivation.
The Cynefin Framework
Use the Cynefin framework to identify the type of situation you’re in, so that you can decide how to move forward.
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What Is Stakeholder Management?
How to win support for your project using a stakeholder communications plan to influence the people who have the most power and interest in your work.
Performance Management and KPIs
Find out how to set and manage effective Key Performance Indicators (KPIs), so that your people's actions are linked to your organization's vision.
Risk Management and Risk Analysis
Risk management is the strategy you employ to deal with any potential problems for your business or project that risk analysis identifies.
Learning Styles
Explore the latest thinking on Learning Styles, to understand the pitfalls and avoid limiting your learning.
The Leader-Member Exchange Theory
Learn how to use the Leader-Member Exchange Theory to get the best from everyone on your team and redress poor performance.
Bridges’ Transition Model
William and Susan Bridges' Transition Model of change reveals the importance of recognizing and managing endings before moving on to new beginnings. Find out more in this originator-endorsed article.