8 Ways to Improve Self-Regulation
Self-regulation – a key part of emotional intelligence – is the ability to stop yourself from acting impulsively and keep disruptive emotions in check.
Emotional Intelligence
Empathy at Work
Develop skills to recognize emotions in others, and understand their perspectives, with cognitive, emotional and compassionate empathy.
Emotional Intelligence
Find out what emotional intelligence is, and learn how you can develop yours.
Emotional Intelligence and IQ
The concept of emotional intelligence is well-known today, but it only sprang to prominence after the publication of this book by Daniel Goleman. Find out more about it in this Book Insight.
Social Sensitivity
Social sensitivity is about more than being "nice" or "polite." In this video, emotion-at-work expert Phil Willcox explains the importance and impact of being socially sensitive, especially when managing a team.
How to Develop Social Sensitivity
Social sensitivity is a key aspect of emotional intelligence. It involves recognizing and responding to verbal and non-verbal cues in order to understand the emotions of others, and navigate group dynamics and social situations effectively.
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How to Regulate Your Emotions at Work
Emotional regulation is a delicate balance. You need to feel some emotions deeply, but also "fade down" some others. In this video, organizational psychologist Debra Kurtz explains how to get just the right level of emotional control.
How to Combat Empathy Fatigue
What happens when you empathize too often or too much, and start feeling the negative effects? In this expert video, empathy specialist Debra Kurtz reveals the secrets to avoiding and addressing empathy fatigue.
How Can I Be a More Empathetic Manager?
Research shows that empathy is a valuable leadership trait. But how do you develop it? And how do you keep it under control? Get answers and advice in this video from organizational psychologist Debra Kurtz.
Managing Your Emotions at Work
Learn how to manage your emotions at work constructively, whether you experience frustration, irritation, worry, anger, dislike or unhappiness.
Perceptual Positions
Do you find it hard to see things from someone else's perspective? We show you how to use the Perceptual Positions technique to improve this skill.
Five Ways to Show Emotional Intelligence Infographic
Grow Your Self-Awareness, Decision-Making and Team Work by Using 0ur Infographic and Quiz