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March 17, 2020

Who's Your Tribe? - #MTtalk Roundup

"Find your tribe!" The words were spray-painted across a huge banner at the entrance of the hotel. I was there only because we were attending a team building event of the company my husband worked for. I didn't realize that we were going to be part of a tribe too

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September 16, 2016

Unbending Oak or Flexible Reed?

Has anyone ever accused you of being controlling? Or maybe, the opposite… Do people see you as the laid back, flexible, easygoing manager in the office? Are You in Control? It can be easy to slip into micromanaging your team's workload down to even the smallest task. After all, things have got to be done […]

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July 12, 2016

#MTtalk: Team Meetings: Do You Help, Hide or Hinder?

Maybe you're the exception to the rule and you absolutely love meetings, but many of us don't enjoy them. Some meetings drag on for hours, without adding much value. Other meetings are held for no better reason than that it's the usual routine to have them. Regardless of how we feel about them, we all […]

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July 8, 2016

Lost for Words? Or Cat Got Your Tongue?

Have you ever found yourself lost for words at a time when you needed them desperately? It's easy to think that there's not much "going on upstairs" for those that are sitting silently in your meeting but, often, this is a gross underestimation. There are an infinite number of reasons why a person might be inclined […]

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February 5, 2016

It Pays to Look After Customer-Facing Staff

I turn my back on the gray, drizzly high street and stand at the threshold of the store, blinking in the light of a thousand LED bulbs. The light bounces off the glossy white walls, and sparkles on the cases of a hundred smooth and futuristic-looking mobile phones. It also glints off the solid black […]

November 27, 2015

"Don't Rain on My Parade!"

When you get some good news, of course you want to shout it from the rooftops! You're brimming with excitement, bursting with pride, and looking for someone to share it with. Researcher, Christopher Langston, refers to the sharing of good news as "capitalization," where your feelings of positivity are intensified each time you do it. […]

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November 20, 2015

Could Your Team Be Happier?

  Do you have to love what you do for a living to be happy at work? As an editor, I play with words all day and, right now, I can't think of anything else I'd rather do. I may not wake up and dread my working day now but, during my past roles, I […]

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October 23, 2015

What Can a Kanban Do?

How good is your self-organization? Have you ever arrived at the office, only to find that you've left your laptop at home? Or carefully packed a nutritious and delicious lunch and then left it wilting on the kitchen counter? Unfortunately, I have. If you're like me, you'll be a reasonably organized individual who is able […]

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June 23, 2015

Wanna Join a Team?

Justin Rosenstein, the co-founder of collaboration software company Asana, wondered, "Why do some teams march in unison and achieve big dreams, while others waste time, get stressed and lose steam? I've found that the answer is clarity." His first requirement is clarity of purpose. Abundant literature and research confirms the immediate need for clarity of […]

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June 12, 2015

Tame the Communication Beast!

"Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized." - Marilyn vos Savant. When it comes to communicating at work, everyone has their own preferences, habits and methods, and "pet hates." However, without a concerted effort to […]

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