April 5, 2017
#MTtalk: Disrupting the Hierarchy
Many years ago, when computers still had monochrome screens and could only run one program at a time, I worked in the property section of a…
Posts tagged with 'persuasion'
July 22, 2016
Influence: Do You Have the Power?
Influence can come in a variety of forms. From a viral campaign on social media, to a presidential election campaign, to the pleadings of…
February 5, 2016
It Pays to Look After Customer-Facing Staff
I turn my back on the gray, drizzly high street and stand at the threshold of the store, blinking in the light of a thousand…
July 3, 2015
Deal or No Deal?
I hate negotiating. The problem is, I love a bargain! One of my favorite pastimes is pottering around antiques fairs, car boot sales…
May 12, 2015
Managers Versus Leaders: the big Debate!
What’s the difference between managers and leaders? It’s one of those questions you might expect to answer if you’re sitting an…
February 24, 2015
Creating Influence
Warning: You won’t want to hear what I’m about to tell you. But hang with me, please. I’ll make you feel much better about it…
July 7, 2014
Speak More Effectively
Storytelling is a very useful skill when it comes to communicating ideas. Here at Mind Tools, we’ve talked to a lot of storytelling experts, including…