February 24, 2015
Creating Influence
Warning: You won’t want to hear what I’m about to tell you. But hang with me, please. I’ll make you feel much better about it…
Posts categorised with 'Communication'
February 17, 2015
Get Lazy Colleagues to Pull Their Weight!
Have you ever found yourself in a situation where someone in your team is frequently less proactive or busy than you? Every time…
February 16, 2015
Can Improv Make You a Better Leader?
The Second City in Chicago is one of the world’s most famous improvisation troupes, and some of the United States’ greatest comedians started their careers…
February 9, 2015
Create an Emotional Connection With Your Customers
Evergreen Several days ago, I was at a market I visit only occasionally. As I was checking out, the clerk asked me if I…
February 2, 2015
Embrace the Dark Side!
I recently interviewed the German psychologist Gabriele Oettingen about her WOOP motivation method, which switches the focus from dreams to the obstacles that…
January 30, 2015
Team Building Exercises – That Don’t Suck!
Picture the scene… I’m standing on a table in a conference room, arms wrapped around myself, eyes closed. Someone is holding me firmly by the…
January 23, 2015
Go on – Toot Your own Horn!
I don’t have much experience of writing press releases, but I certainly have a lot of experience of reading them! In my previous job, I…
January 12, 2015
Who’s Got Your Back? Turning Rivals Into Allies
How are your relationships at work? Are they all good, or could some of them be improved? Most of us have at least one difficult…
December 30, 2014
Make Your Business a Social Media Butterfly
Last week, I received a text message from a friend I hadn’t seen in a long, long time. He told me he…
December 23, 2014
Do you Speak the Lingo?
Business jargon is made up of words and phrases which – out of context – don’t make a lot of sense. Anyone who has worked in…
December 22, 2014
Say Less for Success
Ask Dr Bob Tobin where he lives and he’ll tell you “heaven.” That’s Japan, to you and me. Tobin moved there from California, where he…
December 12, 2014
Don’t Make This Mistake if you Want to Improve Your Speaking Skills
If you’ve read our recent article on increasing your visibility at work, you’ll know that one of the most effective ways to do this…
