About Anne Taylor
Anne Taylor is an international leadership and executive coach with clients including Nestle, Ford Automotive, and the London Business School. Anne is also an author, with titles including the award-winning Soft Skills Hard Results.
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Poor Performance: The Formal Process
If you have addressed a problem with performance informally but the desired improvement has not been achieved, or if a performance problem is too serious to deal with informally, it may be necessary to deal with the matter formally. This document will guide you through the formal process.
Poor Performance: How to Gather Evidence
This article describes the types of evidence that can be used to address problems with performance.
Understanding Set-Up-To-Fail Syndrome
In this article, we look at research published by Harvard Business Review which suggests that managers are often to blame for creating a self-reinforcing cycle of poor performance in their teams. Known as 'Set-Up-To-Fail Syndrome', the authors propose a five step framework to help managers address the negative dynamics of their working relationships with team members.