July 8, 2025

Pain Points Podcast: Emotional Intelligence Pt1

by Our content team
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Emotional intelligence is a much-used term these days, and it's generally agreed to be "a good thing."

But what if it doesn't come naturally to you to connect with your own feelings, let alone other people's?

Maybe you work in an industry where doing is prioritized over feeling.

And if you're a manager or leader with tight deadlines and endless pressure to be productive, emotional-intelligence training may seem too much of a stretch.

In this episode of Pain Points we explore what emotional intelligence means in today's workplace, and ask whether it really is essential for everyone.

Author and leadership coach Sarah Harvey explains how she helps people to re-examine themselves and boost their self-awareness, ready to start reaping a wide range of benefits by increasing their "EQ."

So, if you've heard about emotional intelligence, wondered if it applies to you, and been worried about where to start... start here!

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You can contact the team anytime via email: painpoints@mindtools.com

Mind Tools Resources About Emotional Intelligence

Emotional Intelligence (Expert Interview With Daniel Goleman)

Goleman's Five Elements of Emotional Intelligence (Infographic)

What Is Emotional Intelligence? (Video)

How Emotionally Intelligent Are You? (Self-Assessment)

Emotional Intelligence in Leadership (Article)

Contact Sarah Harvey

Sarah Harvey's website

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