Gustavo Razzetti on Organizational Culture

What do we mean by "culture" in the workplace? In these two expert videos, culture consultant Gustavo Razzetti explains what culture is and how leaders can improve it in their organization.

Part 1: Understanding Workplace Culture

Key Takeaways: Understanding What Culture Is at Work

• Culture "multiplies and amplifies results." It's not just about making people happy: it's about achieving organizational objectives.
• Know your ABCs. Culture is made up of three elements.
  
  Alignment: where are we going? What are our values?
  Belonging: how are we connected with each other? How are we included
  Collaboration: how do we get work done? What are the norms and rules of working?

Part 2: How Can Leaders Create a Positive Workplace Culture?

Key Takeaways: Creating a Positive Culture

• Map your current state. The first thing to do is something! Find out how different stakeholders perceive the existing culture.
• Assess the culture. Understand what's working – and what's not working.
• Choose your battles. You can't change everything at once. Decide what's most critical and start there. Use the ABC model to make change where it's needed most.

Let's Act: Next Steps for Improving Culture

To change culture, you need to understand culture. Gustavo's ABC model breaks down the building blocks of culture into constituent parts.

So, make this commitment today:

• Map out the "A" of your culture.

"A" is for "Alignment." It's built up of purpose, values, priorities, and behaviors. Write down what you think these are in your organization. Then, talk to team members to get their views.

Alignment is about the shared future you want to build together. Are you all on the same page?

Here are some further resources on culture from Mindtools:

• Article: Understanding Organizational Culture
• Article: Achieving Culture Change in Your Organization
• Podcast: Pain Points: Culture Check
• Article: Organization Design
• Video: Establishing a Culture of Belonging