AI that builds
real workplace skills
Turn training into transformation with voice-enabled practice that helps your people build confidence, strengthen communication and leadership.
Master real workplace conversations
AI Skills Practice offers a safe, immersive way for employees to rehearse real workplace conversations and receive instant, personalised feedback to grow quickly.
It’s a smarter, scalable way to build confident communicators and measurable performance across your organization.
Because every organization faces unique challenges, we can customize scenarios to your real-world situations, helping teams master the conversations that drive growth, revenue and results.
How AI Skills Practice works
Practice. Reflect. Improve.
Each simulation becomes a measurable step toward stronger performance and collaboration.
- Voice-enabled realism: Practice conversations that feel real, with AI that reacts naturally and emotionally.
- Personalized feedback: See exactly what went well and where to improve.
- Continuous growth: Each attempt builds confidence and consistency.
- Seamless delivery: Deploy through your LMS or the Mindtools Content Hub.
Smarter learning for managers
The Custom AI Skills Practice is for any team where communication impacts performance, revenue, or customer experience:
- Sales teams – Rehearse objections, negotiations, and closing conversations to boost revenue.
- Customer service teams – Handle challenging or emotional customer interactions with empathy and professionalism.
- Healthcare professionals – Build confidence for sensitive conversations with patients, families, or colleagues.
- Leaders and managers – Strengthen feedback, coaching, and performance conversations.
- Compliance and regulatory teams – Reinforce sensitive protocols through realistic, scenario-based practice.
Why use AI Skills Practice?
Self-paced conversation practice
Employees can rehearse realistic workplace scenarios on their own schedule, using AI-driven simulations to build confidence and fluency in key conversations.
Realistic, interactive scenarios
We create custom scenarios that mirror your real workplace challenges.
From leadership and feedback to customer interactions, each session feels relevant and immediately applicable.
Feedback & scoring
Our smart scoring system tracks improvement over time, helping managers and teams demonstrate clear ROI and performance growth.
Multi-language options
Switch between different languages. AI Skills Practice adapts to your workforce, ensuring everyone can develop communication and leadership skills in a way that feels natural and accessible.
Flexible formats
Easily integrate with your existing systems, and use analytics to show measurable impact on confidence, communication, and business outcomes.
Confidently handle everyday management challenges
Our expertly crafted scenarios address daily managerial challenges. Carefully researched and developed by our team of workplace experts, each scenario provides a realistic, practical environment for honing communication and leadership skills.
Scenarios include:
- Managing resistance to hybrid work requirements
- Addressing disengagement in virtual teams
- Setting goals with the GROW coaching model
- Getting a project back on track
- Delegating customer service tasks
- Handling poor performance
