Member Extras

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33 Minutes

Pain Points Podcast: Culture Check

Laura Hamill is a former Microsoft director, and now a well-known advisor to companies who want to improve their cultures. Her new book, "The Power of Culture," is full of insights about positive culture creation – and, when necessary, cultural change.

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31 Minutes

Pain Points Podcast: Mental Health Conversations

Mental health expert Tom Oxley explains how to recognize when people may be having difficulties, and open up meaningful conversations with them. Find out the right and wrong things to say. And learn how to make your whole team happier to talk about their mental health, to get any help they need.

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35 Minutes

Pain Points Podcast – Team Goals

If you get team goals right, you form a solid foundation for a productive and happy team. If you don't, then you're at risk of sending your team in the wrong direction. So join the Pain Points podcast team as they discuss how to get goal setting right!

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40 Minutes

Pain Points Podcast – Receiving Feedback

How can you receive feedback without it damaging your self-belief? Feedback is something we can't avoid if we want to get ahead in our careers. So join the team this week as they discuss how to receive feedback well.

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37 Minutes

Pain Points Podcast – Social Sensitivity

Social sensitivity involves recognizing, interpreting and responding to the emotions of others. Without it, relationships can go very wrong, very fast. So join the Pain Points podcast team as they discuss social sensitivity – and how to have more of it!

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36 Minutes

Pain Points Podcast – Improve Your Empathy

Empathy is a core part of emotional intelligence. It strengthens relationships, boosts wellbeing, increases motivation, and drives productivity. So join Jonathan and his podcast guests as they explore how to use empathy effectively at work.

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39 Minutes

Pain Points Podcast – Self-Regulation

Regulating your reactions and responses is easier said than done, especially when the heat is on. So, join Jonathan and the Pain Points podcast panel to explore the research and discuss the dos and don'ts of dealing with your emotions at work.

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41 Minutes

Pain Points Podcast – Human Communication

How do you get the tone of your writing... right? How can you have clarity, creativity and connection, to achieve the impact you want? In this podcast, communication expert Mark McArthur-Christie explains how to write like a human, not a robot!

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34 Minutes

Pain Points – Writing Reports

When you're writing a report, that blank page can be terrifying! But there are lots of things you can do to be strategic, research intelligently, write in a clear and useful way, and get to the point where you've got a report you're really happy with.

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40 Minutes

Pain Points Podcast – Coaching Cultures

In this episode of the Pain Points podcast, we examine the conditions required for coaching to succeed. What's going to help your team use the power of workplace coaching to the full?