Finding the Cause of a Problem

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11 Minutes

5 Whys

5 Whys, or 5Y, is a powerful tool for getting to the root cause of a problem, and an effective way to expose weaknesses in your systems or processes.

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4 Minutes

Test Your Spelling

Surveys have shown that many people are confused over the spelling of common words and phrases. This individual exercise allows participants to test their own spelling ability.

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8 Minutes

Root Cause Analysis

Use Root Cause Analysis to look deeper into problems and find out why they're happening. Use our free template to get you started.

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4 Minutes

How Does Root Cause Analysis Work?

When things are going wrong, you need to understand why. This video shows you how root cause analysis can help you to get to the root of a problem and solve it for good.

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1 Minutes

5 Whys Infographic

The 5 Whys is a technique that can help you get to the root of a problem. Learn how to use it with this handy infographic.

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9 Minutes

What Is Causal Factor Charting?

Investigate mistakes and accidents and help to stop them happening again by using causal factor charting to inform your root cause analysis.

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2 Minutes

How to Use the 5 Whys

In this video, learn how to use the 5 Whys technique to get to the root of a problem and solve it for good.