Key Management Skills

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10 Minutes

Peer Coaching

Discover the benefits of peer coaching and learn how to implement it effectively. Enhance team skills, foster collaboration and build a culture of continuous improvement with our comprehensive guide.

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10 Minutes

The Psychological Contract

You may know what's written in your workers' formal contracts, but do you know what they expect beyond that? Successful management often depends on how well you meet these unwritten expectations.

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12 Minutes

Coaching With Feedback

Coaching is one of the most effective ways of improving an individual's performance. Learn how to use feedback as a coaching tool for developing talent in your team.

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10 Minutes

Gaining the Trust of Your New Team

As a team leader, establishing your trustworthiness is critical to team effectiveness. Learn how to build your reputation as a manager who people can trust.

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10 Minutes

Rewarding Your Team

Most leaders don't say 'thank you' to their team members enough. We'll show you why it's so important, and offer some creative ways to get started.

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11 Minutes

Managing Highly Sensitive People

Get the best from creative, quiet and conscientious highly sensitive team members by removing environmental stressors and providing a quiet place to work.

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16 Minutes

Using OKRs

Use Objectives and Key Results (OKRs) to publicly set goals for yourself and team members that connect you with your organization’s strategy.

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9 Minutes

Building Rapport in Coaching

Developing trust and rapport is vital for effective coaching relationships. Establish rapport by demonstrating credibility, reliability, intimacy and care.

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9 Minutes

Giving Feedback

Frequent and effective feedback increases productivity and team harmony. Use these strategies to improve how you give and receive feedback.