In our latest Twitter chat, we discussed what makes a great online community. See our roundup of the best responses from participants
"Authority -- when abused through micromanagement, intimidation, or verbal or nonverbal threats -- makes people shut down and productivity ceases." John Stoker, U.S. businessman and communication expert. How often have you heard a good idea get shot down by a response along the lines of, "There's only one right way, and that's my way"? And […]
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