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Body Language: a True Story Paying close attention to body language can have a significant effect at work. What follows is a true story! A few years ago I worked at a company where I was responsible for the human resources management. I was there for several years, and I got to know some of […]
What does "rapport" at work mean to you? Maybe it's just enjoying a bit of banter with a colleague, or perhaps it's an important part of establishing trust and deeper connections with the people around you. In our article, Building Rapport, we say, "Put simply, you have rapport with someone when there is mutual liking […]