"It's not that you have to love everybody else in the organization. But you do need to understand a few simple things. What are they trying to get done? What obstacles do they see? What skills do they bring?" – Amy Edmondson
Some people see the glass as half full. Others see it as half empty. And then there are people who don't worry about half full or half empty – they're worried about dropping the glass. I wonder if all families and offices have a pessimist in their midst?
I recently interviewed the German psychologist Gabriele Oettingen about her WOOP motivation method, which switches the focus from dreams to the obstacles that…