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"Emotional intelligence" Blog Posts

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November 16, 2023

Digging Into Conflict: How to "Play Nice" at Work

"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock

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August 9, 2023

Affective Presence: How to Stop Draining Your People and Energize Them Instead!

Affective presence refers to how you make others feel in your company. Bruna Martinuzzi explores how you can boost your positive affective presence to inspire your people.

November 10, 2022

How Am I Feeling? It's Hard to Say

When my friend Pete told me that his cancer was back, I stammered some platitudes about always having hope, being strong. You know the sort of thing. What I simply couldn't do was ask him how he felt. And I've known him for over 30 years...

October 14, 2021

Why Listening Should Be Top of Our Lists

All I wanted was to be listened to, for five minutes. I’d still have been out of a job. But I might have left thinking I'd been valued

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August 18, 2021

Reconnecting After COVID – Mind Tools Expert Voices

Being able to work from home has been invaluable during the pandemic. But after all this time I can feel myself itching to get back to the office. To experience a morsel of that busy lifestyle I used to complain so much about

April 28, 2021

Back to the Office? Bring Your Emotional Intelligence

As businesses gradually return to the workplace after lockdown, Bruna Martinuzzi describes how emotional intelligence can help establish a sense of control

June 9, 2020

Does Self-Talk Help or Hinder? – #MTtalk Roundup

When should you listen to your inner voice, and when does it just get in the way? Here's a collection of comments from our latest #MTtalk Twitter chat

May 14, 2020

Leading Beyond the Ego: Putting Others First

I used to spend a lot of time with leaders. In my previous career as a political reporter, I followed prime ministers and presidents to various corners of the globe. I asked them questions and wrote down their answers. On occasion, I sipped champagne in their gardens. Some of them dazzled me with their power […]

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April 16, 2020

The Catalyst Effect: Lighting a Spark of Self-Belief

At 45, I decided to give up my teaching job and enroll in a journalism course. My first pitch landed me a short documentary for national radio. My producer Alexis had believed in my ability to succeed

January 2, 2020

Why Can’t Men Talk? How Toxic Masculinity Hurts Men Too

We wanted to start discussing all those topics we’d never dared to before. We wanted to avoid the trap of toxic masculinity – especially the belief that we should never ask for help

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