"difficult people" tagged articles

My Most Difficult Conversation at Work

“You know what, Simon? I think they should fire you for what you’ve done.” As conversational gambits go, it was a showstop...

How to Manage Annoying People

Does your team get on like one big, happy family? Even if it does, there are bound to be times when there’s a clash. Whether it’...

#MTtalk: Disagreeing With Powerful People

We must be ever courteous and patient with those who do not see eye-to-eye with us. We must resolutely refuse to consider our opponents as e...

Have You Got a Reputation for Rudeness?

Have you ever been in that awkward position at work where you’ve discovered a colleague who’s noticeably upset or even crying, ...