"Difficult conversations" Blog Posts

Performance conversations are often awkward and sometimes demoralizing. Here's how you can change things for the better using the CEDAR Model

Communication, Expert Interview, Team Management

"I decided as a young girl that love equalled loss, abandonment and pain. Why on earth would I want to do that again?" – Katherine Baldwin

Book Insight, Career Skills

We asked our social media friends and followers for their top tips on how to handle difficult virtual conversations. Here's a selection of the best responses

#MTtips, Communication

The person is standing right in front of you. The words are in your throat, but they won’t come out. “It might make things worse.” “What if I say the wrong thing?” “I might shoot myself in the foot.” Then, once again, the moment is gone. Your chance to have a tough conversation has passed. […]

Career Skills, Communication, Empowerment

"Turn the wheel a bit slower, Lucy," my driving instructor repeated. "Slower... slower... SLOWER!" "I am turning it as slow as I can," I shouted back, as the car bumped into the one behind us

Communication, Uncategorized