"assertiveness" tagged articles

Are You Kind or Patronizing? – #MTtalk Roundup

Recently, we had a solar power system installed at our house. While I was busy downloading the app that you need to manage the system, the p...

Assertive, Aggressive or Arrogant? – #MTtalk Roundup

Can you be assertive without being seen as aggressive or arrogant? In this week's #MTtalk Twitter chat, we're going to discuss what the diff...

Your Top Tips for Being More Assertive

“Ah, Keith, quick word. Late notice, I know, but I need that [insert complicated, dreary task here!] done before the weekend, not by t...

Saying Yes When You Mean No – #MTtalk Roundup

No: A Cultural Conundrum I read a few studies recently that analyzed how different cultures view and use the word “No.” Reading ...

My Most Difficult Conversation at Work

“You know what, Simon? I think they should fire you for what you’ve done.” As conversational gambits go, it was a showstop...

Need Some Help Saying No?

They call them “the terrible twos” for a reason. Tell a two-year-old to put away his toys because it’s time for a bath and...

#MTtalk: Disrupting the Hierarchy

Many years ago, when computers still had monochrome screens and could only run one program at a time, I worked in the property section of a...

Disagreeing With Powerful People – #MTtalk Roundup

We must be ever courteous and patient with those who do not see eye-to-eye with us. We must resolutely refuse to consider our opponents as e...