Triggers: How to Stop Rising to the Bait
"He’d also just talk over people, including me. And my reaction was not me at my best. I just sat there in a passive-aggressive huff. " - Simon Bell
"He’d also just talk over people, including me. And my reaction was not me at my best. I just sat there in a passive-aggressive huff. " - Simon Bell
Recently, we had a solar power system installed at our house. While I was busy downloading the app that you need to manage the system, the project manager literally took my phone out of my hand and said, "Let me do it, I know how."
Can you be assertive without being seen as aggressive or arrogant? In this week's #MTtalk Twitter chat, we're going to discuss what the difference is and how to tell
“Ah, Keith, quick word. Late notice, I know, but I need that [insert complicated, dreary task here!] done before the weekend, not by the end…
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“You know what, Simon? I think they should fire you for what you’ve done.” As conversational gambits go, it was a…
They call them “the terrible twos” for a reason. Tell a two-year-old to put away his toys because it’s time for a bath and you’ll…
Many years ago, when computers still had monochrome screens and could only run one program at a time, I worked in the property section of a…
We must be ever courteous and patient with those who do not see eye-to-eye with us. We must resolutely refuse to consider our opponents as…