February 12, 2016
Let Your Content Run Its Own Course
“Inverted Pyramid” writing is about sharing information in a clear, concise and attention-grabbing way. The most important facts appear first and are followed by…
February 5, 2016
It Pays to Look After Customer-Facing Staff
I turn my back on the gray, drizzly high street and stand at the threshold of the store, blinking in the light of a thousand…
February 2, 2016
Don’t!
Don’t! I’ve been fixated on this word for a couple months now. It started when I wrote a blog about the self-promotion that is so…
January 29, 2016
Speak From the Heart – Not From a Script
©iStockphoto/evgeny-sergeev Have you ever suffered from the curse of the “writer’s block” – when you’re supposed to be writing about something specific, but your…
January 25, 2016
Future Success? It’s All on You
These days, there’s change everywhere you look, from new technology in the office to new ways of communicating with friends. It’s great when this…
January 22, 2016
Are You Brave Enough to Be The Best?
Have you heard the saying, “People don’t leave jobs, they leave managers.”? There are various forms of this saying, but we all know exactly what…
January 21, 2016
It’s “Thank Your Mentor Day!”
Today is ”Thank Your Mentor Day,” a day where we’re encouraged to express our gratitude toward someone who’s guided and inspired us, and made…
January 19, 2016
How Do You Handle Mistakes at Work?
Chance are, you’ve felt that sudden knot in your stomach when you realize you have made a mistake at work. If you were…
January 15, 2016
Going the Extra Mile
©iStockphoto/kieferpix What does “going the extra mile” mean to you? Does it mean taking on extra and unnecessary work? Or is it something that people…
January 8, 2016
Coach to Set Your People’s Potential Free!
If you want to explore different ways to develop your people’s skills and improve their performance at work, you may consider coaching them.
January 5, 2016
Decisions, Decisions…
Google searching “leaders are decisive” resulted in 33.6 million hits. I must have leadership potential because I make hundreds of decisions every day. Many of…
January 4, 2016
To Thine Own Self be True
Authenticity is one of those overused words. The more it’s crowbarred into corporate literature of all types, the more slippery its meaning becomes. So…