August 1, 2025

How Smart Learning Design Makes Compliance Content Stick 

by Fiona Inglis

Let’s face it: compliance training doesn’t have the best reputation. 

When people think of anti-bribery, asbestos awareness, or corporate policies, the first words that come to mind aren’t usually “creative,” “engaging,” or “fun.” But what if we stopped seeing compliance as a box-ticking exercise, and started seeing it as a powerful opportunity to influence behavior? 

At Mindtools, we believe every topic, no matter how dry, deserves the same care, creativity, and craft as your flagship leadership programme. 

“Being honest, when I first heard I had to design e-learning based on a 4-hour slide deck on asbestos I wasn’t thrilled. But, talking with the subject matter expert and hearing their passion for the subject reminded me that all topics can be engaging for learners – when we put the effort in and find a creative hook.” 

Fiona Inglis, Learning Experience Designer, Mindtools 

1. Start with the story

Here’s how we do it: 

A powerful way to hook learners is through narrative. For an asbestos awareness course, we followed two relatable characters navigating a real-world workplace scenario. It opened with a news article about someone falling ill from asbestos exposure, creating an immediate emotional connection and followed their week as they uncovered safety risks on-site. 

Why it works: Stories humanize the learning. They turn abstract policies into concrete decisions, actions and consequences learners care about. 

2. Step into the experience 

Dry topics become sticky when learners do something, not just read about it. For an anti-corruption course, we transformed a traditional policy into a gamified experience where learners took on the role of an undercover detective preventing a criminal gang from infiltrating an airport. 

Why it works: Immersive design invites learners to think critically, weigh choices, and reflect, rather than passively absorb information. 

3. Make it visual, not verbose 

Many compliance topics come with lengthy documentation and legislative jargon. That doesn’t mean your learning has to look like a PDF. We use rich visuals, interactivity, Q&A simulations, and plain language to mirror real environments in a way people can relate to, to reinforce learning. 

Why it works: Visual learning and accessible language supports memory retention and helps learners process complex content more intuitively.

4. Ground it in real voices 

One of the most effective ways to bring a topic to life is hearing from people who’ve lived it. Whether it’s a video clip from a colleague who faced a real-world dilemma or a testimonial about the consequences of a compliance breach, real voices build empathy and credibility. 

Compliance courses are some of my favourites to build as they really challenge me to think creatively, to design something the learner wants to invest in. That usually starts with putting them in the shoes of a character or gamifying the design to give a sense of buy-in and reward. 

Fiona Inglis, Learning Experience Designer, Mindtools

5. Focus on behavioral impact 

We always start by asking: What do we want people to do differently as a result of this training? Then we build experiences that encourage reflection, decision-making and action. Whether that’s through branching scenarios, challenge-based activities, or simulations, we focus on nudging real behavior change.  

Why it works: Compliance isn’t just about knowledge, it’s about responsibility. The learning must reflect that. 

Rethink your next compliance course 

Compliance training can, and should, be compelling. It can make people feel something, think differently and act with more awareness. It just needs to be designed with the same care as any other business-critical learning. 

At Mindtools, our award-winning Custom team partners with organizations to do just that. Whether it’s GDPR for a global retailer or anti-bribery in the justice sector, we specialize in turning mandatory content into meaningful change. 

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Let’s reimagine your next compliance programme together. 
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