Investing in managers delivers some of the highest returns in L&D. Our research shows foundational skills like trust‑building, coaching, and active listening directly link to stronger sales and better retention, making management capability one of the smartest places to invest next year.
Mindtools Kineo is expanding its Expert Skill Bites range with five new expert‑led micro‑masterclasses that help managers build practical skills quickly and at scale.
Mindtools Kineo is launching its Manager Skills Workshops to complement digital learning experiences, embedding insight and accountability into manager development.
Upskilling middle managers can be a complex learning and development challenge, especially for organizations with large, diverse workforces. Here’s why.
"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock
"I'd overcommitted myself – only to find I couldn’t possibly deliver on everything I’d promised. I had no choice but to communicate the issue in the best way I could."