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Business Skills Blog Posts

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December 5, 2023

How We Built AI Conversations

In this blog, Melanie shares our experience of working on AI Conversations, an innovative new product. We’ll cover how we approached the process of crafting skilful AI-human interactions from a Content perspective, and what we learned in the process.

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June 16, 2023

What's the Point of Planning? The Benefits of a 5-Year Business Plan

In turbulent times, mid-to-long-term planning lets you and your organization focus on the things you can control – and at least be aware of the things you can't. Get it right, and you'll keep a handle on who you are as a company, what you want to achieve, how you’re going to do that, by when, and with what effect. And you'll spot some of the difficulties and dangers ahead.  

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May 25, 2023

Are your people too busy to learn?

Is “I’m too busy to learn,” a common phrase you hear in your organization?

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April 27, 2023

"If you trust your employees..." Liam Martin on Asynchronous Work

"If you trust your employees enough to have access to all of that information then you actually start to see some really magical things occur."

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