Posts categorised with 'Business Skills'

March 19, 2026

Where should you invest your L&D budget next year?

Investing in managers delivers some of the highest returns in L&D. Our research shows foundational skills like trust‑building, coaching, and active listening directly link to stronger sales and better retention, making management capability one of the smartest places to invest next year.

June 12, 2025

How Do You Identify Skills Gaps?

Mindtools' Head of Content, Paul Buller, shares his thoughts on identifying manager skills gaps and the challenges of not knowing manager skill levels.

June 16, 2023

What’s the Point of Planning? The Benefits of a 5-Year Business Plan

In turbulent times, mid-to-long-term planning lets you and your organization focus on the things you can control – and at least be aware of the things you can't. Get it right, and you'll keep a handle on who you are as a company, what you want to achieve, how you’re going to do that, by when, and with what effect. And you'll spot some of the difficulties and dangers ahead.