As a manager, one of the most important things you do is give feedback. When you let people know how they're doing, you give them the chance to change unhelpful habits, and you reward and cement positive behavior.
So, why do managers find it so difficult to give feedback? Perhaps it's because they're uncomfortable doing it, or because they don't feel that they have the skills to do it properly. Either way, they may put off giving feedback until a problem has become serious.
Use this quiz to find out how well you give feedback, and to discover how you can give better feedback in the future.
How Good Is Your Feedback?
Instructions
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Evaluate each statement as you actually are, rather than as you think you should be. When you've finished, click "Calculate My Total" to add up your score, and use the information below to help improve your feedback skills.
Tip:
Assertive language will improve your feedback. People are more likely to take the conversation seriously when you use "I" statements, and firm language also creates a clear line between behavior and impact. This raises people's sense of accountability.
Using Feedback to Link Line Management With Strategic Management
(Questions 2, 5, 14)
Key Points
One of the most important aspects of your role as a manager is to give feedback that guides and motivates your team members.
Feedback is essential to your team members' personal and professional development, and you owe it to them – and your organization – to make your comments fair, regular, and timely.
Note:
This assessment has not been validated and is intended for illustrative purposes only. It is just one of many that help you evaluate your abilities in a wide range of important career skills.
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