by Mindtools
Key Takeaways: develop your team’s digital literacy skills
- Digital literacy encompasses the knowledge and creativity needed to use digital tools and resources.
- It enhances team performance and confers key advantages such as efficiency and competitiveness.
- When addressing workplace digital literacy, be mindful of team members’ different levels of access, knowledge and need.
- Discuss the importance of digital literacy with your team, assess individual capabilities, and tailor training accordingly.
- Evaluate the effectiveness of digital-literacy training, and adapt as you go.
In a professional world increasingly driven by digital innovations and tools, it’s vital for your team to be digitally literate. Leaders’ and teams’ familiarity with digital technologies impacts their efficiency and productivity, as well as the standard of service delivered to stakeholders.
Addressing the Digital-Skills Gap
The World Economic Forum’s 2025 Future of Jobs Report listed broadening digital access as the trend most likely to transform businesses, according to employers surveyed. [1]
Want to read the rest?
Start a free trial to unlock the full article, plus unlimited access to expert‑led content, practical tools and workplace learning resources.
Plans from £12/month, plus a 7 day free trial.
Already a member?
Reference: [1] World Economic Forum (2025). The Future of Jobs Report 2025. Geneva: World Economic Forum. Available here. [Accessed March 13, 2026.]
