About Anne Taylor
Anne Taylor is an international leadership and executive coach with clients including Nestle, Ford Automotive, and the London Business School. Anne is also an author, with titles including the award-winning Soft Skills Hard Results.
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Breaking Bad News
Not every message you deliver will be a good one, and it's important that you understand how to communicate negative information in a way that makes the process easier for those on the receiving end.
Difficult Conversations: Giving Critical Feedback
Giving tough feedback is not easy. But as a manager, you need to be able to have difficult conversations without losing trust. In this video, Anne Taylor demonstrates how to have the discussion and the follow-up steps you should take.
Difficult Conversations: Mental Health at Work
As a manager, discussing mental health with your team can seem tricky. What's appropriate? How do you approach the topic? In this video, mental health consultant Tom Oxley shows how to discuss mental health with your team members.