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For many of us, the worst F-word of all is... feedback.
Whether you’re giving it or on the receiving end, feedback can make you fear what you’ll say, what you’ll hear, how the conversation will unfold – and, crucially, how you’ll feel.
And with all those difficult emotions at play, is it any wonder that most feedback has little positive impact at work?
For this edition of the Pain Points podcast we’re joined by organizational psychologist Becky Westwood, author of the new book “Can I Offer You Something?" She’s here to help us unpick the problems of feedback, and present strategies for making it a more healthy and productive experience for all involved.
Listen to Becky’s research-backed advice about having helpful and human conversations that really can lead to improvement – by taking the fear out of feedback.
Share Your Pain!
You can contact the team anytime via email: painpoints@mindtools.com
Mindtools Resources About Feedback
Receiving Feedback: The Story of Sarah (Animated Video)
How to Get the Feedback You Need (Scenario Video)
Feedback Essentials (Article)
360-Degree Feedback (Article)
The Feedback Matrix (Article)
Our Expert Guest
Becky Westwood at Monkey Puzzle Training
"Can I Offer You Something?" Becky's book via Amazon.com
