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How do you approach difficult conversations?
In this episode of the Pain Points podcast, Jonathan Hancock and guests discuss why some conversations are so hard to have.
Talking points include:
- What makes a conversation a “difficult” conversation?
- How should you start a difficult conversation?
- How do you handle people’s reactions?
- What are our tips and strategies for dealing with difficult conversations (whichever side of it you’re on)?
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Share Your Pain!
You can contact the team anytime via email: painpoints@mindtools.com
Resources About Difficult Conversations
Here are some linked Mind Tools resources that you might find helpful:
Handling Difficult Conversations
Difficult Conversations – Dos and Don'ts
