Access the essential membership for Modern Managers
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Welcome to this Skillbook. Designed to fit into just one hour, you will learn how to:
- Identify what your rights are and understand why you let others’ needs and demands encroach on you.
- Practice assertive communication techniques.
- Learn how to use a LADDER to get what you need.
To get started, click here to open your interactive Skillbook. You can type your answers directly into the PDF, but remember to save your work as you go!
Note:
If you haven't got Adobe Reader, you can download it for free here.
