"It leads to what the author calls “assertive play” – not brick-on-skull assertive, but self-confident engagement, where people know they have things to contribute, and stake their claim."- Jonathan Hancock
"The best leaders, the ones who make the most change, know that communications is not a soft skill but a rock-hard competency." -Sally Susman
"He’d also just talk over people, including me. And my reaction was not me at my best. I just sat there in a passive-aggressive huff. " - Simon Bell
Abbreviations are like hiccups in an article that otherwise would have been enjoyable to read. Really annoying hiccups that I wish would just go away.
At work, we need to be as transparent as we can in all situations. That does not mean that we always have to let people know every single detail.
"It started with an ice-breaker. I found myself face-to-face with the head of the whole company. And as I started answering the question, I began to cry, right in front of him. " Melanie Bell
Bruna Martinuzzi speaks to body language experts, Joe Navarro and Anne-Maartje Oud, who share their tips on how to use non-verbal cues to help make your people feel at ease.
"There are many irritating people out there: from the story one-uppers and interrupters to the lazy good-for-nothings, know-it-alls, and lip-smackers. In fact, you may even work with a few of them." - Rosie Robinson
I’m going to start with a confession. There have been some points in my life where I’ve avoided speaking out when I really should have.
"If you trust your employees enough to have access to all of that information then you actually start to see some really magical things occur."
"Systemic ableism is shutting people out because we're not actively thinking." Allies can change that, person by person, moment by moment.
Swearing is not necessarily bad per se, it’s about context and culture. As one U.K.-based HR manager told me, "It's an interesting one, and every workplace and person will be different."
