Empathic listening is a structured listening and questioning technique, which helps you develop and enhance relationships through a stronger understanding of what is being conveyed both intellectually and emotionally. As such, it helps you take active listening techniques to a new level.
Honest and effective use of empathic listening helps you win the trust of team members, helping you address the root cause of problems rather than superficial but potentially damaging symptoms.
Listen patiently to what the other person has to say, even when you do not agree with it. It is important to show the speaker acceptance, not necessarily agreement, by simply nodding or injecting phrases such as "I understand" or "I see."
This ensures that you don’t lose your plan.
Please enter your username or email address and we'll send you a reminder.
Your log in details have been sent to the email account you registered with. Please check your email to reset your login details.
Please check your Inbox, and click on the link in the email from us. We can then send you the newsletter.