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Effective Cross Culture Communication

Collaborative Efforts a Must!

By Kellie Fowler and James Manktelow

"We didn't all come over on the same ship, but we're all in the same boat."

- Bernard Baruch, American financier and statesman

It's no secret that today's workplace is rapidly becoming vast, as the business environment expands to include various geographic locations and span numerous cultures. What can be difficult, however, is understanding how to communicate effectively with individuals who speak another language or who rely on different means to reach a common goal..

Cross-Cultural Communication – The New Norm

The Internet and modern technology have opened up new marketplaces, and allow us to promote our businesses to new geographic locations and cultures. And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm.

After all, if communication is electronic, it's as easy to work with someone in another country as it is to work with someone in the next town.

And why limit yourself to working with people within convenient driving distance when...(Sign in to read more.)

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New Articles (Not included in the Mind Tools E-book.)
* Shows articles available in full only to Career Excellence Club members

Empathic Listening - Going beyond active listening*
Assertiveness - Working WITH people not against them*
Delivering Great Presentations - Communicating effectively*
Managing Presentation Nerves - Coping with the fear within
Facilitation - Guiding an event through to a successful conclusion
Giving and Receiving Feedback - Keeping team member performance high*
360 Degree Feedback - Encourage teamwork and improve performance*
AIDA: Attention-Interest-Desire-Action - Inspiring action with your writing
Questioning Techniques - Asking questions effectively
Keep It Simple - Avoiding confusion and complexity*
Creating a Value Proposition - Clearly communicating benefits*
Dealing with Unfair Criticism - Responding rationally to unwarranted criticism*
Charts and Graphs - Choosing the right format
Chunking - Grouping information so it's more easily understood*
The Rhetorical Triangle - Making your writing credible, appealing and logical*
Role Playing - Preparing for difficult conversations and situations
Powers of Persuasion - Understanding the dos and don'ts of persuading*
Communicating in a Crisis - Don't shut down communication*
Communicating Internationally*
Communicating in Your Organization
Communications Planning - Getting the right message over, in the right way*
Concept Attainment - Reaching a shared understanding of important ideas*
Jargon Busting - Communicating without creating barriers*
Neuro-Linguistic Programming - Achieving excellence in communication *
Delivering Bad News*

A full list of Mind Tools articles is available here.

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