Money Back Guarantee

  • Lengthy evaluation time
  • 100% satisfaction or your money back
  • No questions asked
  • Risk free purchases

All Mind Tools Courses, Workbooks, and Toolkits/Guides, as well as membership of our Club, qualify for our full satisfaction, or your money back, guarantee.

Mind Tools Courses

Order one of our courses today and put these life lessons to work for you. Take your time to use the course and experience its benefits. Then, if (for any reason) you are not completely satisfied with the results, just contact our Customer Helpdesk at customer.helpdesk@mindtools.com.

As long as you contact us within 365 days of your original purchase, we will refund your money with no questions asked. This gives you all the time you need to evaluate the course, try it out, and prove to yourself that the techniques we explain really work.
Refunds will be credited to your account within 5 working days.

Mind Tools Workbooks / Toolkits / Guides

All these Mind Tools materials are backed by our 30-day money back guarantee: If you're not completely satisfied with your download, we'll give you a full refund – no questions asked. Just contact us at customer.helpdesk@mindtools.com within 30 days from purchase.
Refunds will be credited to your account within 5 working days.

Mind Tools Club

We work very hard to make sure that you get great value for your membership. And we keep ourselves motivated to do this by offering the no-catches, 100% money-back guarantee below. If you're not satisfied with what you get, you get your money back at any time: There's no lock-in and no hidden catch. Just let our Members' Helpdesk know at members.helpdesk@mindtools.com, and we'll refund your current month's fees – all within 5 working days.

When you sign up to the Club, you get a login name and password from WorldPay (our credit card processor) that allows you to cancel without even having to talk to us – so no awkward conversations!