We promise to tell you how we use your data, and we promise to keep it secure.
The purpose of our free newsletter and associated emails is to showcase great examples of our career excellence resources for free, and to make offers and offer bonuses that make it attractive to experience the full range of our individual and corporate paid-for services. We hope that you'll love the free tools you'll get by subscribing to the newsletter, and, as a result, we hope that you'll want to use our paid-for resources as well!
We will use your first name and email address to contact you by email, and by clicking the button to subscribe to our emails, you will be agreeing to this use of your personal data. When you subscribe, we'll also record your "IP Address" - this helps us to guess at your approximate location, so that we can send emails to you at a time that is convenient for you.
Optionally, you can also let us know your job level and whether you work in Learning and Development, and this will help us be more specific with the information we send you.
We will carefully curate our Newsletters and associated emails to ensure they are relevant to you and proportionate to your expressed interests. We use industry standard tools to understand you and ensure our social media adverts are only shown to people who are likely to be interested in Mind Tools. We have assessed our use of your personal data as having minimal impact on your privacy and we will keep it that way.
We will not use your name or email address for any other purpose, nor will we pass it on to anyone else. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email that we send you.
Mind Tools Ltd (Company Number 04829074) ("We") are committed to protecting and respecting your privacy.
If, at any time, you wish to withdraw your consent, please use one of the methods described in the Contact section below.
Please also see the section below called Information We May Collect About You. We collect the information described out of a legitimate interest which doesn't override your rights, as permitted by Data Protection Law
For the purpose of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (the “Act”), the data controller is Mind Tools Ltd of 3rd Floor, The News Building, London Bridge Street, London SE1 9SG, UK
We may collect and process the following data about you:
You may give us information about you by taking actions or filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website or App, subscribe to our service, place an order on our Website, participate in discussion boards or other social media functions on our Website, take tests or quizzes on the Website, report a problem with our Website, provide us with feedback or a testimonial, enter one of our competitions, access articles and other resources, and contact us through our helpdesk. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
With regard to each of your visits to our Website, we may automatically collect the following information:
We use information held about you in the following ways:
We will use this information:
We will use this information:
If you are accessing our Website, or have opened an account with us, through an arrangement established with your employer, we will only contact you about your account and the resources your employer has made available to you. We will not contact you about other products and services we offer.
We may obtain individuals’ company email addresses from public sources (either directly or through a third party provider) in order to send relevant communications about our products and services in accordance with the UK Privacy and Electronic Communications Regulations. We will ensure at all times that our processing of such publicly sourced company email addresses is lawful and we will implement any changes which may be required when the proposed EU ePrivacy Regulation comes into force.
When you use our website or App, we or a third party partner may serve you advertisements that may be of interest to you. These advertisements are based on information relating to your access to, and use of, our website and other websites. If you would like more general information about these practices, click here
We use the Facebook pixel in order to understand the types of people that visit our website and show you relevant advertisements for things you may have looked at on our website. You can find out more about the Facebook Pixel here, including how to adjust your preferences with Facebook.
We also use third party analytics providers like Google Adsense to serve ads to you based on your prior visits to our website and other sites on the internet. You can always opt out of interest based advertising by visiting Google’s Ad Settings.
We work with social and business media platforms including Facebook and LinkedIn to bring you targeted advertising about our products and services and improve your experience on our website. To do this, we provide them with a list of email addresses and they confirm if they operate accounts with those email addresses. This enables us to provide relevant advertising on each platform to those accounts and to build an audience profile to help our adverts reach other people on each platform who may be interested in our products and services.
If the platform does not have an account with a matching email address, the contract terms under which they act as our processor for this purpose does not permit them to make any further use of the email address we provided.
We believe we have a legitimate interest in customising our social media communications in this way and that there is minimal impact on your privacy. Nevertheless, you can always tell us not to share your information with Facebook, LinkedIn or any other platform by notifying us at email@example.com. Alternatively, if you have an account on any platform, you can set your preferences via your platform account.
In rare cases, we may also disclose personal information to third parties:
We will keep your personal data secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If you become aware that any information we hold about you is incorrect or there are any changes to your details, please let us know so that we can keep our records accurate and up to date (See the Contact section).
You can, at any time, choose not to receive information about similar goods or services you have purchased or expressed an interest in. Please just notify us at firstname.lastname@example.org.
We will keep your personal data for no longer than necessary. The period will be determined by the criteria of the period of your contract or newsletter subscription with us plus a reasonable administration period (not exceeding a further 2 years). In addition to the right of access referred to below, you have the following rights:
Please use the contact details below to request the exercise of any of your rights.
Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
gives you the right to access personal data held about you. Your right of access can be exercised in accordance with Data Protection Law. Up until 24 May 2018, any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you, but after that time it will be free
This means (i) unless and until the General Data Protection Regulation (GDPR) is no longer directly applicable in the UK, the GDPR and any national implementing laws, as amended from time to time and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998
We will be the data controller of your personal data. If you are unhappy with any aspect of our processing of your personal data, in the first instance, please raise the matter with us, using the contact information below. If you remain unhappy, you can complain to the Information Commissioner, whose website is at www.ico.org.uk.