The Simplex Process Video

Video Transcript

Learn how to use the Simplex process to solve complex problems, in this short video.

Every day, many of us work through one type of problem or another, whatever role we're in. Therefore, good problem-solving skills are fundamentally important if you're going to be successful in your career. 

Some problems are quite easy to solve, but others can be very difficult indeed. Min Basadur's eight-step Simplex process is a useful tool to use when you want to solve a complex problem.

Step one of Simplex is Problem Finding.

Sometimes it's obvious what the issue is. If it isn't, then there are a variety of techniques you can use to explore possible problems.

Step two is Fact Finding.

Take time to research the problem, and learn all you can about what's going wrong, what solutions have already been tried, and how the problem affects other people.

In step three you define the problem.

At this stage, you can use tools like the 5 Whys technique and Cause and Effect Analysis to get to the root of the issue.

Step four is Idea Finding.

You need to come up with as many problem-solving ideas as you can. You can do this with structured, analytical thinking and with creative brainstorming. You can also look at how people solved similar problems in the past.

The next step is Selection and Evaluation.

Here, you're going to evaluate all your potential solutions, and select the best one. There are many decision-making tools you can use in this step.

In step six, it's time to plan how you're going to implement your solution.

Then, step seven is to sell your idea to the people who you need to support it. This might be your team members or this could be other key stakeholders in your organization.

In step eight, it's finally time to take action on your plan. Brush up on your project management and change management skills to make sure your plan is implemented smoothly.

Now, read the article that accompanies this video, and learn more about the tools and techniques you can use at each step of the Simplex process.

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Comments (5)
  • Over a month ago Dianna wrote
    Welcome to the forums!!

    Good words to remember Abdou LAHI. Sometimes we are tempted to take short cuts however when dealing with serious organizational issues it is good advice to take the time necessary to figure out how best to solve the problem.

    Reminds me of the saying, "measure twice, cut once." Checking the facts and learning all you can about the situation allows you to make the right cut/choice instead of having to start all over again.

    We look forward to hearing more comments and feedback from you.

  • Over a month ago cheikhabdoulahi wrote
    Experiences show that by missing one step of the SIMPLEX Process you will end up with bad solution .Then you are back to bigger problem .
    I believe it's Worth to run properly the SIMPLEX Process regardeless the time it should take .
    Many thanks

    Abdou LAHI
  • Over a month ago zuni wrote
    Hi all,

    I like how the Simplex Process integrates the concepts of creative problem solving, quality improvement and project management. Weaving these powerful concepts together makes for a robust end-to-end problem solving to implementaion process.

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