The Simplex Process
Learn how to use the Simplex process to solve complex problems, in this short video.
Every day, many of us work through one type of problem or another, whatever role we're in. Therefore, good problem-solving skills are fundamentally important if you're going to be successful in your career.
Some problems are quite easy to solve, but others can be very difficult indeed. Min Basadur's eight-step Simplex process is a useful tool to use when you want to solve a complex problem.
Step one of Simplex is Problem Finding.
Sometimes it's obvious what the issue is. If it isn't, then there are a variety of techniques you can use to explore possible problems.
Step two is Fact Finding.
Take time to research the problem, and learn all you can about what's going wrong, what solutions have already been tried, and how the problem affects other people.
In step three you define the problem.
Step four is Idea Finding.
You need to come up with as many problem-solving ideas as you can. You can do this with structured, analytical thinking and with creative brainstorming. You can also look at how people solved similar problems in the past.
The next step is Selection and Evaluation.
Here, you're going to evaluate all your potential solutions, and select the best one. There are many decision-making tools you can use in this step.
In step six, it's time to plan how you're going to implement your solution.
Then, step seven is to sell your idea to the people who you need to support it. This might be your team members or this could be other key stakeholders in your organization.
In step eight, it's finally time to take action on your plan. Brush up on your project management and change management skills to make sure your plan is implemented smoothly.
Now, read the article that accompanies this video, and learn more about the tools and techniques you can use at each step of the Simplex process.