Managing the 4Ps of Delegates

Video Transcript

Do you know your "passengers" from your "protesters"?

No matter how important a meeting is, if your audience is unwilling to participate, it can be difficult to take command of the room.

In this video, we look at the four types of delegates in meetings and how to turn disinterested or disruptive attendees into eager team players.

If you would like to learn more about the 4Ps of Delegates, join the Mind Tools Club to access the full video.

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