Evaluating How an Employee Will Perform on the Job
You've got a job opening... again.
Your last two hires didn't work out as successfully as you'd hoped. Their résumés looked great, and they interviewed well, but neither quite lived up to expectations.
One had no clue how to prioritize his activities and, as a result, he repeatedly failed to meet deadlines. The other lacked initiative, and was constantly asking you to make decisions and to tell her what to do.
You've learned that what an interviewee claims to be able to do is often very different from how he actually performs.
How, then, can you truly assess how a potential employee will perform when faced with the reality of daily tasks? In this article, we explore an evaluation method called Inbox Assessment.