The Simplex Process
A Robust and Creative Problem-Solving Tool
Imagine that you and your team are tasked with eliminating bottlenecks in your organization's billing process. Suppliers are angry, managers are frustrated, and the problem is costing the company money.
But, try as you might, you just can't pinpoint what's wrong, and the fixes that you've tried so far haven't worked.
Here's where the Simplex Process could help. This powerful tool enables you to identify and deal with problems creatively and effectively. It takes you through an eight-step process, from identifying the problem to implementing a solution.
In this article, we'll explain what the Simplex Process is, and describe how to use each stage.
The eight stages of the Simplex Process enable you to piece together a solution to the problem.
What Is the Simplex Process?
The Simplex Process was created by management and creativity specialist Min Basadur, and was popularized in his 1995 book, "The Power of Innovation."
The process is made up of eight steps, grouped into three stages: Problem Formulation, Solution Formulation and Solution Implementation. It is a versatile tool that can be used in organizations of all sizes, and for almost any type of problem.
Basadur has developed and refined the Simplex Process since the original publication of his book. Figure 1, below explains the most recent version. ...