Managing Emotion in Your Team
How to Maintain Harmony in a Group
"Leave your emotions at the door" was once an unwritten rule of working life. Even in a crisis, or when celebrating a big "win," keeping powerful feelings to yourself was part of being professional.
Today, things are different. Leaders understand that deep emotions like pride and passion can inspire people to achieve. And, research shows that organizations whose workers feel safe and comfortable enough to express their feelings are more productive and creative.
So, emotions are part and parcel of office life, and most of the time there's no need to be afraid of them. But, when emotion gains the upper hand within a team, it can impact productivity, morale and professional reputations.
In this article, we discuss when you should intervene in emotional situations, and how you can restore calm while still respecting your team's emotional needs.