Equipping Your Team to Make Decisions
Empowering Your Team to Step Up
Sharon manages a team of six sales executives. She's very proud of them – they regularly exceed their targets, they work well together, and they deliver exceptional customer service.
However, Sharon has recently been asked to take on new projects and to work more remotely. She has assured her boss that her team will manage without her direct involvement. But, in reality, she's worried.
She's noticed how much team members depend on her when making key sales decisions, such as whether to pursue a potential customer or what level of discount to offer. She wonders whether her people will be able to make these kinds of decisions on their own.
In this article, we examine why it's important for managers to delegate decision making, how to tell if your people are ready to take on the responsibility, and how you can best equip them to "step up to the plate"!