11 MIN READ
Five Ways to Build Rapport Online
Creating Mutual Trust With People You've Never Met
You instinctively know when you feel a rapport with a colleague, client or customer after meeting him or her face-to-face. You just "click," and have a sense that you share the same goals and values.
But, what if you never actually meet your colleagues or team members? Perhaps they're in a different time zone and you communicate with them online. If rapport is based on strong, two-way connections between people, and nurtured through empathy, shared experiences, and emotional intelligence, how can you and your co-workers develop it if you're never in the same room?
Well, now the good news – building rapport online is a skill that you can learn! In fact, you've probably already done it with your Facebook® friends and LinkedIn® contacts without really knowing.
So, here are five tips for developing mutually rewarding working relationships with people you'll never meet.