Behavior Management and Measurement
Focusing on How People Act, Not on What They Do
When the pressure is on to hit targets or deadlines, you'll likely be more concerned with what your people are doing than how they're doing it.
It may seem enough that they are hitting their numbers and rolling out projects on time, but the way people behave in the workplace can have an equally profound effect on the success of an organization or team.
There are tried-and-true models for managing and measuring most targets and goals. In contrast, managing behavior does not easily lend itself to numbers or timeframes.
Managing behavior requires a different approach to managing performance. In this article, we'll look at practical strategies for behavior management.
What Is Behavior Management?
Behavior management attempts to motivate and guide people to behave in certain ways, in particular settings. For example, parents teach children to be respectful to others, and therapists help patients to discover behaviors that will aid their recovery.