Delivering Bad News
Communicating Well Under Pressure
Jack's boss has just told him that, due to budget cuts, several people in his team will have to go. Jack manages a happy, successful, team, and he has no idea how to deliver this bad news.
It's possible that you've experienced a similar situation, or will have to face one like it in the future. By learning how to deliver bad news honestly, openly, and empathetically, you can help to preserve your working relationships, rather than damage them.
In this article, we'll look at the best approaches to use when delivering a difficult message....