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COIN Feedback Is a Clear Winner! |
Clarity and accuracy are crucial elements of effective feedback. You can't blame your team members for not delivering what you wanted if your feedback was muddled and vague.
Structured, clear feedback can prevent conflict and poor performance, and you can learn how to get your message across constructively with our article, The COIN Conversation Model and our quiz, How Good Is Your Feedback?.
If things do get heated, you can find out how to separate people's emotions from the real issues with our article, Conflict Resolution.
Enjoy this newsletter! |
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Featured Resources at Mind Tools |
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The COIN Conversation Model
Use this model to deliver effective feedback while maintaining harmony.
All Readers' Skill-Builder |
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How Good Is Your Feedback?
Take our self-test to identify areas where your feedback skills may need developing.
All Readers' Quiz
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Conflict Resolution
Explore this powerful but non-confrontational approach to conflict resolution.
All Readers' Skill-Builder
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Positive Team Workbook Offer
Get our Build a Positive Team workbook free when you join the Mind Tools Club by midnight, July 26!
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... And From the Mind Tools Club |
Giving Feedback
In this one-hour session, learn how to give feedback that gets maximum buy-in from people.
All Members' Bite-Sized Training™
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Empathic Listening
Develop and enhance relationships by learning this listening and questioning technique.
All Members' Skill-Builder
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In the Mind Tools Blog |
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For Learning & Development Professionals, From Mind Tools Corporate |
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A Final Note
Delivering feedback - especially negative feedback - is no easy task, but it's vital for developing and guiding your people. The models and techniques in this newsletter can help you to give fair and timely feedback in a respectful way.
Next week, explore ways for developing a sense of "personal empowerment" in yourself and your team, and watch our new video on how to use and read body language.
James Manktelow (CEO)
MindTools.com - Essential Skills for an Excellent Career! |
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© Mind Tools Ltd, 2018. 
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