All Posts, Career Skills, Communication, Stress, Team Management
What do you do when a co-worker has an angry outburst or shows distress – run away? Or are you someone to "pour oil on troubled water" and bring a smile back to your team member's face?
And how's your decision making? Do you get overwhelmed and confused by the options, or can you come to a clear and calm conclusion, taking everything into account?
Most of us are somewhere in the middle of these two extremes, but would like to improve our awareness, skills and courage. Emotional Intelligence (EI) encompasses all these areas and more.
Thankfully, we can develop it in ourselves and in others. So, have a look at our infographic on emotional intelligence and try our quiz. These tools will help you assess how emotionally intelligent you are, and what you can do to grow even more.
"There are many irritating people out there: from the story one-uppers and interrupters to the lazy good-for-nothings, know-it-alls, and lip-smackers. In fact, you may even work with a few of them." - Rosie Robinson
I'm going to start with a confession. There have been some points in my life where I've avoided speaking out when I really should have. One such time, when I was young (16 or 17), I saw a local shopkeeper getting harassed by a group of three young girls. I knew the shopkeeper... had often […]
It's natural to have a moment of doubt when you take that great leap into the unknown: a feeling new managers know all too well.
EI is what differentiates great leaders from so-so ones.
So true. Here's our article specifically about EI for leaders: http://www.mindtools.com/pages/article/newLDR_45.htm
- Liz from the MindTools team
Thank you
EI is important day to day as we are dealing with humans. I agreed the good thing is EI can be developed and I personally think it is more important than IQ. Most successful people have good EI!
Someone who is not particularly emotionally intelligent has to be self motivated to develop those skills.
I think if you're motivated to change because your current behavior isn't giving you the results you want, you're well on you way to increasing your EI skills.