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Keeping Those Great Expectations in Check

At the 2016 Rio Olympics, Team GB won two medals on the same day – a silver in the…

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April 7, 2017

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Self-Awareness: the Key to Productivity

This article, which I wrote with Roger Mayo, director at MT&D Learning Solutions, continues to explore the importance of self – including self-awareness,…

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September 23, 2016

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Happy Sheets: Six Reasons to Be Happy

You‘d be unusual indeed if – as either trainer or trainee – you’d never encountered “happy sheets.” Don Kirkpatrick –…

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September 2, 2016

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L&D’s Potential Fairytale Ending

Once upon a time, those in the L&D function had confidence in the certainties underpinning their professional lives –…

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November 6, 2015

Gibbs’ Reflective Cycle: Your 10-Minute Guide to Helping Your People Learn From Experience

This guide looks at a simple process that managers can use to help their team members learn from their…

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August 8, 2014

The SBI Tool: Your 10-Minute Guide to Providing Clear, Specific Feedback

This guide looks at the SBI Feedback Tool – a simple process that the managers in your organization can use…

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May 22, 2014

Giving Feedback: Your 10-Minute Guide to Giving Feedback That Works

The ability to give feedback effectively is a key skill for all managers. However, many people find it hard…

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March 13, 2014