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Mind Tools L&D Blog

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Leadership and L&D Lessons From History

“The more you know about the past, the more prepared you are for the future.” – Theodore Roosevelt. History…

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June 8, 2018

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The 10 Myths of Customer Service in L&D

As L&D professionals, we’re often asked to pay more attention to “what customers want,” and to smile politely while…

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June 1, 2018

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Bringing L&D In-House: What It Means and How to Do It Right

We all know how important L&D professionals are in driving change within their organizations. But, the big question still…

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May 25, 2018

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Collaboration in a Multigenerational Workplace

The world’s workforce is experiencing a radical demographic change, with multigenerational offices and multigenerational teams fast becoming the norm. Members…

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May 18, 2018

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Authenticity: Noble Aim or a Management Myth?

Authenticity is good, right? It speaks of honesty, integrity, trust, and being “true to yourself.” Most people would say…

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May 11, 2018

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A Three-Step Framework for Effective Gamification

In the first part of our series on gamification, we talked about some of the key dos and don’ts…

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May 4, 2018

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The Dos and Dont’s of Good Gamification

“Ask yourself what you’re trying to achieve and then build a game around it. If you want to get…

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April 27, 2018

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EdTech in Asia: 10 Tips for Building L&D Partnerships in China

Investment in learning technology has never been higher. Figures from the market research firm Metaari reveal that, in 2017, investments…

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April 20, 2018

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EdTech in Asia: Dr Katharina Lange’s Learning Journey

Dr Katharina Lange (pictured above) is Executive Director of Singapore Management University Executive Development (SMU-ExD) – a business school dedicated…

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April 13, 2018